PRIVACY POLICY

Date of last update: 05/03/2021

This privacy policy (the “ Charter " aims to formalize our commitment to respecting the privacy of users of the website https://puissante.co (the " Site ") operated by Puissante SARL

The Site Charter and General Terms and Conditions form a contractual whole. All capitalized terms not defined in this Charter are defined in the General Terms and Conditions, which can be found here.

In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data solely for the purpose of providing our Services or communicating about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origin, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please refrain from using the Site and the Services.

1. In what cases do we collect your personal data and what data is collected?

We may collect and store your personal data, particularly when you:

• browse the Site
• [Actions on the Site or Services that result in the collection of personal data. Examples: account creation, online payment, etc.]
• Contact us.

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your needs.

If you opted to receive emails and messages from us when creating your account, you will receive electronic and alphanumeric messages about our products and promotions. We will use the personal data you provided during registration. You can unsubscribe from these communications at any time.

1.1 Site Navigation

Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.

Browsing data. We also collect information that identifies how you access the Site, which pages you visit, and for how long. In this context, we may use cookies as described in section 6 below.

1.2 Creating an Account

Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide certain personal data when creating your Account. including your full name(s), postal address, email address and telephone number.

1.3 Payment

Some of the available Services are subject to a fee. To this end, you agree that we may use external service providers who may collect personal data in order to ensure the proper functioning of payment processing services by credit card or any other means of payment and, where applicable, the delivery of products or services.

To complete your purchase, you must provide your billing and payment details, including your bank card number, expiry date, security code, and cardholder's name if paying by bank card.

You may also be asked to provide the name of your telecom operator, the model of your mobile phone and a valid mobile number so that purchase instructions can be provided directly through your mobile phone .

We retain details of your payments and purchases. Transaction details are stored either in our systems or with our external service provider. This data is retained for internal purposes, including accounting, compliance, and legal purposes, in accordance with section 5 of this Privacy Policy.

1.4 Subscribing to our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters regarding news, new products, services and promotions, as part of the Services.

You can also directly consent to receiving our newsletters by entering your email address in the designated areas on the Site.

In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.

1.5 Contacts

In order to respond to requests you may make to our Customer Service and to confirm information about you, we may use your first and last name, email address and telephone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to guarantee the security, integrity, and confidentiality of all your personal data, preventing it from being altered, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.

However, it should be noted that since no security measure is infallible, we are unable to guarantee absolute security for your personal data.

Furthermore, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.

3. In what cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name to ensure the proper functioning of credit card payments and other Services.

No personal data is transferred outside the European Union.

3.2 Sharing with the authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual who may infringe upon our rights, the rights of any other user, or the rights of a third party. Finally, we may be legally obligated to disclose your personal data, and in such cases, we cannot object.

4. How long do we keep your personal data?

We will only retain your personal data for the duration of your registration on the Site in order to ensure your identification when you log in to your Account and to enable the provision of the Services.

Therefore, if you unsubscribe from the Site, your personal data will be erased and only kept in archived form for the purpose of establishing proof of a right or a contract.

In any event, we will retain your personal data for a period not exceeding that necessary for the purposes for which it is processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on a device when accessing an online service using a web browser. A cookie file allows its issuer, during its validity period, to recognize the device each time it accesses digital content containing cookies from the same issuer.

In any event, cookies placed on your browsing device with your consent are destroyed 13 months after being placed on your device.

5.2 What are the cookies issued on our Site used for?

The cookies we issue allow us to:

• to establish statistics and volumes of traffic and use of the various elements composing our Site (sections and content visited, browsing paths), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services;
• to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal includes;
• to remember information relating to a form you have filled out on our Site (registration or access to your account) or to products, services or information you have chosen on our Site (subscribed service, contents of an order basket, etc.);
• to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided to us and to implement security measures, for example when you are asked to log in again to access content or a service after a certain period of time.

When you browse the Site, social network cookies may be generated, particularly through share buttons, which collect personal data.

On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information about the purpose and operation of cookies and redirects you to this Cookie Policy. Continuing to browse to another page of the Site or selecting an element of the Site (including images, text, links, etc.) constitutes your acceptance of the placement of the aforementioned cookies on your computer.

5.3 How can you control the cookies used?

You can configure your browser at any time to allow cookies to be stored on your device or, conversely, to reject them (either systematically or according to their origin). You can also configure your browser to prompt you to accept or reject cookies on a case-by-case basis before a cookie can be stored on your device.

Please note: any changes to your settings may affect your internet browsing experience and your access to certain services that require the use of cookies. We accept no responsibility for any consequences related to the degraded performance of our services resulting from the inability to save or access cookies necessary for their operation, which you may have refused or deleted. This would be the case if you attempted to access our content or services that require you to log in. This would also be the case if we (or our service providers) were unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the internet.

5.4 How to configure your navigation software?

Each browser has a different configuration for managing cookies and your preferences. This is described in your browser's help menu, which will explain how to modify your cookie settings. Information for the main browsers is provided below.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, and then click Internet Options.
Under the General tab, under Browsing history, click Settings.
Click the Show files button.

Firefox

• Go to the browser's Tools tab and then select the Options menu.
• In the window that appears, select Privacy and click Show cookies

Safari

• Access Settings via the browser menu (Safari > Preferences)
• Click on Privacy.

Google Chrome

• Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
• Select Advanced Settings
• Click on Content Settings and then on Cookies.

For more information on cookies, you can consult the CNIL website .

6. What are your rights?

You are the only ones who have provided us with the data we hold, through the Site. You have rights regarding your personal data. In accordance with data protection regulations, in particular Articles 15 to 22 of the GDPR, and after verifying your identity, you have the right to request access to, rectification of, or erasure of your personal data.

In addition, within the limits set by law, you also have the right to object to the processing, to limit it, to decide the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address: : hello @puissante.co or at the following postal address: 2, rue du 4 septembre, 13100 Aix-en-Provence by attaching a copy of an identity document to your application.

Furthermore, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: hello @ puissante.co

7. Can we amend the Charter?

We reserve the right to modify this Charter at any time. Therefore, we recommend that you consult it regularly. In the event of any changes, we will publish them on this page and in other locations we deem appropriate, depending on the nature and significance of the changes.

Your continued use of the Site after any changes constitutes your acceptance of those changes. If you do not agree to any substantial changes to this Charter, you must stop using the Site.

8. The National Commission for Information Technology and Freedoms (“CNIL”)

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.